ExLimousine (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information safely and responsibly. This Privacy Policy explains how we collect, use and protect your data when you use our website, airport transfer and chauffeur services.
1. Information We Collect
- Personal information: name, phone number, email address, billing address.
- Travel information: flight details, pick-up and drop-off addresses, date and time of service.
- Payment information: credit/debit card details, processed securely by a third-party payment provider. We do not store your full card details.
- Communication records: emails, text messages or call records related to your bookings.
2. How We Use Your Information
- To confirm and manage your bookings.
- To track flight schedules for a timely pick-up.
- To communicate with you about your service.
- To process payments and send receipts.
- To improve our customer service and operations.
- To comply with legal and regulatory requirements.
3. Information Sharing
We never sell or rent your personal data. We share information only:
- With our chauffeurs: the details needed to carry out your transfer.
- With payment processors: for secure payment handling.
- With authorities: when required by law or to protect safety and security.
4. Data Storage & Security
- Your personal information is stored securely and is accessible only to authorised personnel.
- We use encryption, firewalls and secure servers to protect your data.
- We keep your information only as long as needed for the purposes above, unless the law requires longer retention.
5. Your Rights
Under the GDPR and applicable law you may have the right to access the personal data we hold about you, correct inaccurate data, request deletion (subject to legal obligations) and withdraw consent where processing is based on consent. To exercise these rights, contact us at office@exlimousine.com or +359 892 215 773.
6. Cookies & Tracking
This website may use cookies to improve your experience, analyse traffic and remember your preferences. You can disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date.
8. Contact Us
ExLimousine
Email: office@exlimousine.com
Phone: +359 892 215 773